RETURN POLICY
Thank you for shopping with Foreign Looks Boutique! We want you to be completely satisfied with your purchase, and we understand that sometimes returns are necessary. Please read our return policy carefully to ensure a smooth and enjoyable shopping experience.
- RETURN ELIGIBILITY:
- We accept returns within 10 days of receiving the purchase.
- To be eligible for a return, items must be unused, in the same condition as received, and in the original packaging.
- HOW TO INITIATE A RETURN:
- To initiate a return, please log in to your account on our website and go to the 'Order History' section. Select the order containing the items you wish to return and follow the instructions provided.
- If you checked out as a guest, please contact our customer support team at FOREIGNLOOKSBOUTIQUE@gmail.com for assistance.
- RETURN SHIPPING:
- Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective item.
- We recommend using a trackable shipping service to ensure your return is received.
- REFUND PROCESS:
- Once your return is received and inspected, we will send you an email notification.
- If the return is approved, you will be issued store credit for the value of the returned items. This store credit will be processed within 5-7 business days and will be available for your use on future purchases.
- EXCHANGES:
- We currently do not offer direct exchanges. If you need a different size or item, please initiate a return for the original item and place a new order.
- DEFECTIVE OR INCORRECT ITEMS:
- In the rare event that you receive a defective or incorrect item, please contact our customer support team within 7 days of receiving your order. We will guide you through the return process and cover any associated return shipping costs.
- NON-REFUNDABLE ITEMS:
- Gift cards and final sale items are non-returnable.
- CONTACT INFORMATION:
- For any questions or concerns regarding returns, please contact our customer support team at FOREIGNLOOKSBOUTIQUE@gmail.com or call 301-355-0577.
We appreciate your understanding and cooperation. Your satisfaction is our priority, and we're here to make your shopping experience with FOREIGN LOOKS BOUTIQUE enjoyable and hassle-free.